Privacy Policy
At DukkanHub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our store.
Information We Collect
When you place an order or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely by our payment providers)
- Order History
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
Payment Security
We do not store your payment details. All payments are processed through secure and trusted payment gateways using industry-standard encryption.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your shopping experience
You can disable cookies through your browser settings if you prefer.
Third-Party Services
We may share necessary information with trusted third-party providers such as:
- Shipping partners
- Payment processors
- Analytics providers
These partners only receive the information required to perform their services.
Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal data (where applicable)
- Contact us regarding your privacy concerns
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (PKT)