FAQ

1. How long does shipping take?

Orders are typically delivered within 5–8 business days, depending on your location.

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) on eligible orders.

3. How can I track my order?

Once your order has been shipped, you'll receive a tracking number via email or SMS. You can also use our Track Order page.

4. Is the Electric Spin Scrubber waterproof?

Yes. The scrubber features an IPX7 waterproof design, making it safe for use in bathrooms, kitchens, sinks, bathtubs, and other wet areas.

5. How long does the battery last?

A full charge provides up to 90 minutes of cordless cleaning.

6. What's included in the package?

Your package includes:

• Electric Spin Scrubber
• 8 Replaceable Brush Heads
• Extendable Handle
• USB Charging Cable
• User Manual

7. Can I return my order?

Yes. We offer a 30-day return policy for eligible items. Please visit our Refund & Return Policy page for complete details.

8. How can I contact customer support?

You can reach us anytime at support@dukkanhub.com. We aim to reply within 24 hours during business days.

9. Is my payment secure?

Absolutely. All payments are processed through secure, encrypted checkout systems to keep your information safe.

10. Can I cancel my order?

Orders can be canceled before they are shipped. If your order has already been dispatched, please follow our return process after delivery.